Job Vacancy: After-Sales Support


Scope of Duties

Collaborates with a core team of sales, marketing and customer support personnel and takes responsibility for the after-sales function, at the highest standard and as efficiently as possible.



  • Follows up with supplier for order acknowledgment
  • Prepares supplier registration and payments to supplier when necessary
  • Liaises with the banking department to confirm that payment has been made to supplier and sends proof of payment to the supplier
  • Sends order acknowledgement to customer
  • Prepares certificates of origin when necessary
  • Prepares dispatching documents
  • Liaises with both suppliers and customers in regard to any after-sales issues which may arise.
  • Acquires quotations from freight forwarders
  • Confirms and assures timely delivery
  • Finalization of processes to invoice stage
  • Meets and exceeds the agreed personal targets and objectives
  • Works constructively and jointly in meeting department targets and objectives
  • Keeps HOD and/or Senior(s) informed of any problems/concerns that may arise in daily business conduct
  • Ensures implementation of the QSMS in the area of his/her responsibilities and proposes any changes


Required Qualifications / Competencies

  • Academic qualifications preferably in a shipping or marketing related field
  • 2 years’ experience in a similar position would be beneficial
  • Confident communicator, good team player with a positive attitude
  • Ability to meet deadlines and work under pressure
  • Positive attitude and strong commercial drive
  • Fluent in Greek & English languages
  • Computer literate with fast typing skills
  • Background in shipping is an advantage


Please submit your CV to

Applicants must be eligible to work within the EU.

This website uses cookies and asks your personal data to enhance your browsing experience.